Telehealth Lean Quality Management (TLQM) Certification
Course Overview
GHA Institute offers CTLQP to bridge the gap between healthcare and Lean healthcare. 1) TeleHealth activities external to GHA do not appear to prominently emphasize the methodical attainment of quality management outcomes based on a pre-established system of quantitative metrics. The GHA TeleHealth Lean Quality Management activity employs a comprehensive framework of quantitative metrics to measure outcomes from the application of TeleHealth principles.
Consequently, there is a professional practice gap between the body of knowledge understood as TeleHealth and measurable outcomes which can be shown from data collection and statistical analysis to be the result of TeleHealth practices.
2) A second element of the professional practice gap is the lack of pre-established guidelines on what constitutes progress or “continuous improvement” in patient-centric behavioral health services. Contemporary telecommunication technologies (e.g., live, interactive videoconferencing, webcams, etc.) must be employed to further validate progress in patient-centric behavioral health.
3) A third professional practice gap is that there are not a) a consistent framework of topics relevant to Lean Quality Management and b) case studies which illustrate the interplay of Lean Quality Management and TLQM good practices:
Eight TeleHealth Lean Quality Management (TLQM) Topics: The eight (8) central topics in the subject-matter framework are: 1) definition and description of Lean Quality Management; 2) principles of Lean Quality Management; 3) good Lean Quality Management Practices (GLQMPs) ; 4) effective Lean Quality Management Metrics; 5) the necessity of proving measurable that quality management outcomes have been achieved;6) the role of the TeleHealth Lean Quality Management Team Member; 7) the role of the Chief Lean Quality Management Officer; 8) relevant case studies.
Eight TeleHealth Lean Quality Management (TLQM) Topics: The eight (8) central topics in the subject-matter framework are: 1) definition and description of Lean Quality Management; 2) principles of Lean Quality Management; 3) good Lean Quality Management Practices (GLQMPs) ; 4) effective Lean Quality Management Metrics; 5) the necessity of proving measurable that quality management outcomes have been achieved;6) the role of the TeleHealth Lean Quality Management Team Member; 7) the role of the Chief Lean Quality Management Officer; 8) relevant case studies.
GHA Institute’s Telehealth Lean Quality Management (TLQM)
The target audience will include anyone whose role is to organize “Applied Continuous Improvement” for operational improvement and enhanced patient care. It is important to note that the growth of CTLQP has already resulted and will continue to result in new professional positions (e.g., Chief TeleHealth Lean Quality Management Officer, Director of TeleHealth Lean Quality, Nurse Six Sigma Black Belt Operations Manager, Nurse Practitioners (NP), Doctor of Nursing Practices (DNP), Medical Doctors, and Pharmaceutical Professionals).
These individuals may be affiliated with hospitals, nursing homes, clinics, schools, and businesses. These types of practitioners will be able to participate in the learning, development, and training that provides relevant subject-matter. Targeted audiences will be able to maximize their individual reaches without wasting time through media spend.
No prerequisites are required for this course.
Key Outcomes
- Lean Quality Management Principles
- List TeleHealth Lean Quality Management Good Lean Quality Management Practices TLQM s
- List Pre-established Quality Management Outcomes
- List and Define A Working Vocabulary of TLQM Terminology, e.g. variation, GEMBA Walks, standard work
- Define and Illustrate Process Mapping
- Define and Illustrate Value Stream Mapping
- Illustrate Process Unbundling
- Explain how TLQM helped attain enhanced patient behavioral health in sample case studies
Telehealth Lean Quality Management (TLQM) Certification
$700
- TLQM Online Course Lessons and Quizzes (12 months access)
- TLQM Certification Exam
- An entire set of TLQM tools and templates, and the
- TLQM Course eBook – essentially everything you need to become certified and lead projects in the workplace.
- GHA Institute sets the standard for online training
- Instructor Support (12 months access)
- Simulated Project
- ANCC: 7 CH
- HIMSS: 7 CH